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Owned and operated by Overland Off-road and 4X4 Outfitters, we are happy to assist with any questions about our gear.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
If your rooftop tent, awning, or solar panel does not meet your expectations, you can initiate a return within the specified return window. Please contact our team for return instructions and any conditions that may apply.
Can I exchange an item for a different size or model?
We are happy to help with exchanges on eligible items. Reach out to us with your order number and the product you would like instead, and we will walk you through the process.
Are your rooftop tents compatible with most roof racks?
Our rooftop tents are designed to work with a wide range of standard crossbar and roof rack systems. We recommend checking the weight capacity of your rack and reviewing the product specs before purchasing.
What wattage do your portable solar panels come in?
We carry portable solar panels in several wattage options to suit different overlanding setups. Visit our solar panel collection page for detailed specifications, including output ratings and compatibility with common battery systems.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to answer every inquiry within 24 hours on business days.
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Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Hassle-Free Returns
Not the right fit for your rig? Our returns process is straightforward and transparent.
